Check the reviews, ratings, website, and ask for references
It can be difficult to hire a good ice dam removal company and know exactly what you’re going to get versus what you are expecting. You’re spending a lot of your hard-earned money, and you’re dealing with your home under siege by an ice dam. If an ice dam removal company does something wrong, there can be a whole lot of heartache.
A good ice dam company will be known and recommended by previous customers as well as authoritative third parties. You always want to check to see if they’re an actual ice dam removal company. Search their website, is there plenty of info, or is it just a basic boilerplate free website. Does the website talk about ice dam removal experience, or does it talk about how the business has 25 years of experience as a construction contractor in some other field of work?
It is important to do your research and homework on the internet about an ice dam removal company when you are considering them. A good ice dam removal professional will be a great resource for you. They can help you make sound educated decisions about ice dam removal, fixing any issues, and methods of prevention all unique to your specific home and environment.
Check reviews, a simple Google search of the name of the company and see what comes up. Find out if the company has treated its customers fairly. See if there are stories of damaged roofs or shoddy workmanship. If an ice dam company has a poor track record of treating other projects unprofessionally you might not get treated much better.
Look at the Better Business Bureau rating and make sure the company has been around long enough for that BBB rating to mean something. Everyone starts with an A+ rating on the BBB. While it may be recommended that you check out companies’ profiles on BBB.org just don’t necessarily trust their ratings. Company ratings may be influenced by money paid to BBB.
So, make sure you look directly at the companies’ reviews and complaints as this is more accurate. Then decide for yourself if it’s worth it for you to do business with those companies. Also, don’t be afraid to talk with at least three ice dam removal companies. You might learn something that will help you decide on the right one.
Any reviews or customer testimonials on the company website take with a grain of salt. Anyone can write those for his or her own company. Look for trusted online reviews that can be found on third-party review sites, like Angie’s List, BBB, Yelp, Google, YouTube, Facebook, Houzz, Nextdoor, and others. Keep in mind that reading reviews is not a substitute for checking references.